Privacy Policy
Last updated: December 3, 2025
This Privacy Policy explains how RG LANDSCAPE MAINTENANCE LLC (“Company,” “we,” “our,” or “us”) collects, uses, stores, and protects your information when you interact with our website, services, forms, phone calls, emails, SMS messages, and other communications.
By using our website or submitting your information through our forms, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
Name
Phone number
Email address
Property address or service location
Business information, if applicable
Project details or service requests
Any information you submit through website forms, phone calls, SMS messages, emails, or other communications
We may also collect certain technical information when you visit our website, such as:
IP address
Browser type
Device type
Pages visited
Time spent on the website
Referral sources
Cookie and tracking data
How We Use Your Information
We use the information we collect to:
Respond to inquiries and service requests
Provide estimates, scheduling, customer support, and landscaping-related services
Communicate with you by phone, email, or SMS when you have provided consent
Send appointment reminders, service updates, follow-up messages, or important account-related communications
Improve our website, services, customer experience, and marketing performance
Maintain records for business, legal, and regulatory purposes
Protect against fraud, unauthorized activity, or misuse of our website and systems
SMS Opt-In and Communication Consent
By providing your phone number and opting in through our website forms, contact forms, quote forms, booking forms, or other communication channels, you consent to receive SMS text messages from RG LANDSCAPE MAINTENANCE LLC.
These messages may include appointment reminders, service updates, estimate follow-ups, customer support, scheduling information, and other service-related communications.
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP. You may request help at any time by replying HELP.
Consent to receive SMS messages is not a condition of purchasing any goods or services.
SMS Opt-In Data and No Sharing Statement
RG LANDSCAPE MAINTENANCE LLC does not sell, rent, share, or disclose SMS opt-in information, phone numbers, or SMS consent data with third parties or affiliates for marketing or promotional purposes.
SMS consent and opt-in data will only be used by RG LANDSCAPE MAINTENANCE LLC and its necessary service providers to deliver the communications you have agreed to receive.
Information Sharing
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
We may share limited information only when necessary with:
Service providers that help us operate our website, CRM, scheduling tools, messaging systems, payment systems, or business communications
Legal authorities, regulators, or law enforcement if required by law
Professional advisors when necessary for business, legal, accounting, or compliance purposes
Any service providers we use are only permitted to process information as needed to perform services on our behalf.
Cookies and Tracking Technologies
Our website may use cookies, tracking pixels, analytics tools, and similar technologies to improve website performance, understand visitor behavior, measure marketing effectiveness, and provide a better user experience.
These technologies may collect information such as your browser type, device type, IP address, pages visited, time spent on pages, and how you arrived at our website.
You may adjust your browser settings to disable or reject cookies. However, some parts of the website may not function properly if cookies are disabled.
Data Security Practices
We implement reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.
While we take reasonable steps to protect your data, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, provide services, comply with legal obligations, resolve disputes, and maintain business records.
Your Rights and Choices
You have the right to:
Request access to the personal information we have about you
Request correction or updates to your personal information
Request deletion of your personal information, subject to legal and business record requirements
Opt out of SMS communications by replying STOP
Request help with SMS communications by replying HELP
Unsubscribe from marketing emails, if applicable
Contact us to update your communication preferences
To exercise these rights, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third-party websites. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take reasonable steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date. Your continued use of our website or services after updates are posted means you accept the revised Privacy Policy.
Contact Information
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
RG LANDSCAPE MAINTENANCE LLC
Phone: (503) 941-0954
Email: [email protected]
Website: rglandscapeoregon.com